FAQ

1. Does T5 accept returns?

No, once an order is placed and has arrived to its destination safely, it can’t be returned for a refund, unless there is a noticeable manufacturing problem.

2. How can I know if a t-shirt design and color will look good on me?

The best way to know is to try it on, but taking a screenshot, cutting the item as precise as possible and placing it over a recent well lit photograph of yourself might help.

3. How can I make sure the clothing item will fit me the right way?

It is not possible for a clothing item to fit every single body type, but there are things you can do to get as close as possible to the right fit:

1. Measure one item of the same type (a t-shirt for example) that fits you nicely in the right spots

2. Check the measurements in the item’s description provided in the product page, and pick the size that gets closer to yours

3. If you want to get the best possible results, pick a size one or two steps above the one you think will fit the best and take your item to a tailor to fit your body type the way you like it

4. Does T5 sell products other than clothing and accessories?

Not for now, but eventually, it will.

5. Does T5 ships outside the U.S?

Not for now, but soon.

6. How long does it take to ship an order?

The production time of an order depends on various factors including: time of the year, product availability, order size, etc. In general, most orders are shipped within 2-7 business days after the order is submitted.